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On the Phone

Marketing Ops  VA

Operational support for Australian growth teams.

We see the scramble behind every launch.

Promo calendars shift, last‑minute assets arrive, and someone has to chase UTMs, fix links, and keep the tech talking. 

 

A Marketing Ops VA keeps campaigns moving — briefs captured, assets filed, tags consistent, and reports ready — so your marketers can create and your founders can decide, not dig through drives and dashboards.

What a Marketing Ops VA actually handles

A Marketing Ops VA’s job is to keep campaigns organised and measurement clean. In practice, that means:

Inbox &

request triage

Prioritise tickets/briefs, tag, route, set due dates, and make sure nothing slips between channels or teams.

Campaign & calendar coordination

Maintain promo calendars, schedule sends/posts, coordinate assets/approvals, and publish on time.

CRM & automation hygiene 

Update segments/tags, QA flows, build simple nurture steps from templates, and keep copy/macros current.

Ad ops & website updates 

Traffic creatives, swap hero banners, refresh landing pages, sanity‑check UTMs/links, and fix small content issues.

Reporting

& cadence 

Triage, reply drafts, chasing responses, simple approvals, keeping a clean queue with clear flags for your decisions.

These aren’t extras.
They’re the foundations that stop broken links, missed sends, and dirty data from derailing momentum.

Is this the right move?

Great fit if...

You want AEST/AEDT coverage with reliable overlap during campaign windows.

You can share logins, calendars, and examples of tone/templates to mirror.

You’re happy to approve macros, UTM rules, and escalation paths.

Not ideal if…

You need a strategist or copywriter to own messaging and budgets end‑to‑end.

You can’t provide access to systems, brand assets, or a promo calendar.

You expect public statements or legal advice without your sign‑off.

Department Office

How an AI-equipped Marketing Ops VA ramps in 90 days

What typically changes by Week 4

01

Before Day 1 — Pre-training and setup

  • Custom‑train from your stack (HubSpot/Klaviyo/GA4/Meta/Google Ads/CMS), tone, and naming/tagging rules.

  • Prepare a lightweight prompt kit for voice, UTM/segment conventions, and approval guardrails.

  • Confirm channels (email/social/ads/site), coverage windows, and change‑control steps.

  • You start with a 30‑day plan and a shortlist of quick‑win fixes to approve.

02

Days 1–7 — Orientation + quick wins

  • Stand‑up cadence (daily brief + priorities + calendar sync).

  • Asset tidy: sensible folders, version names, and “final” actually means final.

  • First assists: schedule posts/sends from approved copy; QA links/UTMs; fix obvious site content issues.

  • Dashboard tune: surface the 5 numbers you check weekly.


Outcome: 1–2 quick wins live; tone and approval flow confirmed.

03

Days 8–30 — Take over the repeatables

  • Own Tier 0–1 requests (brief intake, calendar updates, asset swaps) during overlap.

  • CRM/automation hygiene becomes habit: tags/segments clean; flows and lists up‑to‑date.

  • Accelerators: auto‑summaries of meetings/tickets, action extraction, and change logs.

  • Feedback loop: log friction (slow approvals, broken templates) and propose “save the week” fixes.


By week 4, launches feel calmer — fewer last‑minute scrambles, cleaner links, and less guessing in reports.

04

Days 31–60 — Systemise and stabilise

  • SLAs and routing rules baked into everyday habits.

  • Weekly snapshot: what shipped, anomalies, fixes we shipped, and upcoming risks.

  • Document hygiene: versioned policies, sensible foldering, findable assets for new reps. 

  • Document hygiene: versioned templates (briefs, UTM rules, QA checklists), simple foldering, findable assets.


Outcome: fewer dangling tasks, faster handovers, clearer patterns to fix upstream.

05

Days 61–90 — Uplift and optimisation

  • Tighter approvals loop — more decisions prepped, fewer parked.

  • Peak‑season checklists (launches/sales/events) with coverage plans.

  • Light analytics on cadence (busy windows, link errors, macro performance) and recommendations.

  • Review and refresh of templates/workflows to remove friction and reduce repeats. 

 

By Day 90: 

broken‑link rate , late publishes , report prep time , and your “ops drag” is cut meaningfully.

Built for Australian teams
made in the Philippines

Why work with Virtuali

You get a trained marketing operator who works in your hours, mirrors your voice, and scales with your promo calendar — while we handle hiring, onboarding, payroll/HR/leave, backup, and First‑90‑Days Fit (replacement at no placement fee).

Start part‑time or full‑time; switch as needed.

Virtuali VA

,000 AUD

10

$

in annual savings

Includes all admin fees. estimated, results may vary

Local EA hire (AU)

,000 AUD

10

$

Estimated yearly cost

When you hire locally. Includes basic salary, other admin costs and benefits like super, leaves, etc. Source: Glassdoor

Cut Marketing Ops Admin costs by 42%+
(and keep your launch rhythm steady)

Industries we've worked with

📈 E-Commerce

 🏠 Real Estate

👩🏼‍💻 Agencies

🏥  Healthcare

Frequently asked questions

Match in 2–5 biz days

90-day fit guarantee

Shadow Week included

Pay-As-You-Go

Get your day back
and
more.

Questions? Feel free to contact us.

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