Success Stories
Simple wins, high impact results from our Virtuali Assistants
Quick snapshots of plug-and-play support in action. What we took on, how we set it up, and the results through the help of our AI-equipped, pre-vetted Virtual Assistants.
How we helped an F&B brand achieve 276% growth in online sales
An Australian F&B brand in Sydney wanted to convert their website to a full-on e-commerce platform to sell their products. As a household brand since 1980s, their products are mostly sold in supermarkets and distributors, whilst their website only sold merch items. The challenge: how do they sell and manage at everything at the same time?
"We're over the moon! Our Virtuali VAs kept the store running and sales climbed. We felt in control again."
- Raff, Co-owner
They partnered with Virtuali to help them build a team of VAs. In just 4 days, we matched them with 3 VAs: Marketing, eCommerce and Customer Support.
These VAs are The goal was to help their e-commerce stand and keep it running day-to-day, and unexpectedly, it took a turn for a much better result than expected.
In just 4 months, not only we smoothened the operations, we were able to lift the total sales by 276%, products sold by 235% and orders by 91%. This goes to show that Virtuali is not only committed to deliver what you need, our VAs also go above and beyond to show you what's possible.
How founders won back 10 hours each week in just a month
An Australian consultancy in Melbourne needed to reclaim their time. Client work was thriving, but the day-to-day shenanigans like inbox, meetings, follow-ups was stealing focus. Two founders were context-switching all day and important admin slipped after hours. The challenge: how do you keep momentum with clients while getting the leadership team out of the weeds?
"Honestly it was a sigh of relief. My VA made meetings ran smoothly and inbox stopped dictating my day."
- Julie S., Co-Founder
They reached out to Virtuali to help them find a dedicated EA. In 5 days, we matched them with one Executive Assistant and set up inbox rules, meeting guardrails, agendas, and follow-up templates.
By the end of Week 1, the EA owned scheduling and triage with a simple SLA and a Friday wrap-up report.
The goal was to create predictable, healthy founder calendars and stop reactive work. Within four weeks, the EA was running day-to-day admin, prepping call notes, and closing loops — freeing them an additional 10 hours each week to not only allocate for work that matters, but they also get to spend more time with their loved ones.
How we sped up property listings by 48% in 6 weeks
An Adelaide real estate agency was stuck in a slow listing cycle. Photo requests, copy, floorplans and portal uploads bounced between agents and admin. New properties queued for weeks and vendors grew restless. The challenge: how do you get listings live faster without adding headcount?
“I just knew we’re slow. Virtuali showed us what to delegate and our VA kept listings moving — even vendors noticed the pace.”
- Vaughn, Operations Lead
They engaged Virtuali to stand up a lean Listings Ops function. In 4 days, we placed a Real Estate Operations VA.
Together we mapped their workflow, built a vendor pack checklist, templated copy blocks, and set a light QA step before bulk uploads to their real estate website.
The goal was to compress turnaround and keep a daily publish cadence. With clear SOPs and ownership, Our Virtuali VA pulled up their listings by 48% through running the listings queue, chased vendors for missing assets, booked photographers, and issued a tidy end-of-day progress log that kept every campaign moving.
Industry
Food & Beverage, D2C
Employees
~70 company total, 5 team members
VA Roles
Marketing, eCommerce, Customer Support
Results
276% increase in sales
235% increase in products sold
Industry
Consulting, B2B services
Employees
~15 company total, 2 founders
VA Roles
Executive Assistant
Results
10 hours a week reclaimed
85% of scheduling & inbox triage managed
Industry
Real Estate, Residential Sales
Employees
~20 agency total, 6 active agents
VA Roles
Real Estate Operations
Results
+48% in listing turnaround
300+ backlogs cleared in just 4 weeks
What other clients say about working with Virtuali
I didn’t know where to start. Ira mapped our first 30 days and our Virtuali VA took the repeatables. Surprised I can do much more work!
Founder, Boutique Consulting Firm
Adelaide, SA